Privacy Policy

Hello Tilda is a personal assistant for people who run a small business. This page explains what we collect, why, and what we will never do with it. The short version: your data is yours, and we do not sell it.

What we collect

Your email address so you can sign in. The things you tell Tilda so she can help you and remember where you left off. If you choose to link your phone, your mobile number and the messages you exchange with Tilda. Basic usage information so we can keep the service running.

Text messages and your phone number

If you opt in to text messages, we use your mobile number only to run the messaging program described in our Messaging Terms: account verification codes and replies from Tilda.

We do not sell, rent, or share your phone number or your consent to receive text messages with third parties or affiliates for their marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We only share what is strictly necessary with the messaging provider that delivers the texts on our behalf, and only so the messages can be sent. You can stop at any time by replying STOP to any message.

What we never do

We do not sell your data. We do not mine it to target you with ads. We share data with third parties only when it is strictly necessary to run the service (for example, the provider that delivers your text messages or processes a payment), never for their own marketing.

Your rights

You can export your data, and you can delete your account and the data tied to it. To make a request or ask a question, email support@hellotilda.com.